Frequently Asked Questions
Got questions? Find answers to common inquiries about Thunder Speeds' boat rentals, tours, and more on our FAQs page. Whether it's about booking, safety measures, or trip customization, we've got you covered. Explore now to make the most of your adventure with us.
General Info
What is Thunder Speeds?
Thunder Speeds is a premium private speed boat operator in Hurghada, offering 4-hour aquatic adventures.
Where are you located?
We operate from Al Mashrabiya Hotel Marina, Hurghada, Red Sea.
Do you offer private or shared trips?
Yes, we offer both private and shared trips depending on your preference.
Boats & Equipment
How many boats do you have?
We have three boats: Thunder Speed 1, Thunder Speed 2, and Thunder Speed 3.
What are the features of Thunder Speed 1?
Thunder 1 is a 30-foot boat for 10 guests with bathroom, shower, twin engines, sound system, and snorkeling gear.
What are the features of Thunder Speed 2?
Thunder 2 is a 21-foot boat for 8 guests with toilet, shower, Yamaha engine, and snorkeling gear.
What are the features of Thunder Speed 3?
Thunder 3 is a 21-foot boat for 8 guests with shower, Yamaha engine, and snorkeling gear.
Do all boats have shaded areas?
Yes, all our boats have shaded areas.
Do the boats have bathrooms?
Thunder 1 and 2 have toilets; Thunder 3 does not.
Is there an ice box on board?
Yes, all boats have an ice box with ice.
Is snorkeling gear included?
Yes, we provide masks and fins free of charge.
Tours & Activities
What types of tours do you offer?
We offer Snorkeling Tours, Dolphin Discovery, Island Escapes, and Create Your Own Adventure tours.
How long is the trip?
Each trip lasts 4 hours by default and can be extended for an additional fee if you'd like to spend more time at sea.
Can I customize my trip?
Yes, trips can be fully customized to your needs.
Can I add extra hours?
Yes, extra hours can be added with additional cost.
Do you visit White Island?
Yes, White Island is included in most trips.
Can I visit other islands like Mahmya or Orange Bay?
Yes, you can choose from islands like Mahmya, Orange Bay, Eden, and more.
Are island entry tickets included?
No, island tickets are not included in the base price.
Can I go fishing or scuba diving?
No, we do not offer fishing or scuba diving.
Are pets allowed?
Yes, pets are allowed on private trips.
Is this trip suitable for kids?
Yes, children are welcome but must be supervised.
Can elderly guests join?
Yes, elderly guests are welcome onboard.
Can pregnant women join?
Please consult your doctor first.
Can we bring food or drinks?
Yes, but we don't serve food. You're welcome to bring your own.
Is the trip family-friendly?
Yes, our trips are great for families.
Booking & Payments
How do I book a trip?
Book through our website or WhatsApp. A deposit is required to confirm.
Do I need to pay in advance?
Yes, a 50% deposit is required in advance.
Is the deposit refundable?
Only refundable in case of sea closure.
Can I pay the full amount upfront?
Yes, you may pay the full amount upfront.
Do you accept cash?
Yes, cash is accepted after the deposit.
Can I pay in different currencies?
We accept EUR, USD, GBP, and EGP.
Do you offer discounts?
Yes, based on seasonal offers and availability.
Can I change the number of guests after booking?
Yes, as long as the total is within the boat's capacity.
Can I cancel my trip?
Yes, you can cancel your trip at least 48 hours before the scheduled date for a full refund. If you cancel less than 48 hours in advance, a 50% cancellation fee will be deducted from your payment.
Do you offer gift vouchers?
Yes, we offer gift vouchers.
Is my booking private even for 2-3 people?
Yes, private bookings stay private no matter the group size.
Where exactly is Al Mashrabiya Hotel Marina?
You can find the location on our website map.
Logistics & Marina
Do you offer hotel pickup or drop-off?
No, we do not provide hotel pickup or drop-off services. All guests must make their own way to our marina at Al Mashrabiya Hotel in Hurghada. You can use Uber, taxi, or hotel limo services for easy access.
Is there parking at the marina?
Free parking on the street; limited paid parking inside the hotel.
Will it be too hot or windy on the boat?
Sometimes. We recommend light clothing, sunglasses, and sun protection.
Comfort & Safety
Is there seating for everyone?
Yes, all guests have seating onboard.
Are the boats shaded?
Yes, all boats have shaded areas.
Can I bring a stroller?
Yes, we'll store it at the marina.
Are there sea creatures like jellyfish?
99% of the time there are no harmful sea creatures at our snorkeling stops. Just avoid touching marine life or corals and always follow the captain’s instructions.
Is the boat wheelchair accessible?
No, boats are not wheelchair accessible.
Do you offer insurance?
No, we currently do not offer guest insurance.
Should we tip the crew?
Tipping is appreciated but optional.
What if I get seasick?
Bring motion sickness pills or request to go to a calm island or return.
Do I need to know how to swim?
Preferred, but we provide life jackets and buoys.
Can I charge my phone on the boat?
Yes, via USB port on request.
Tech & Photos
Is there Wi-Fi onboard?
No Wi-Fi onboard.
Can I bring my GoPro?
Yes, you can bring waterproof cameras or GoPros.
Do you offer photo services?
No, but the captain can take photos using your device.