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Policies & Guidelines

At Thunder Speeds, we’re committed to delivering a smooth, safe, and memorable experience on the Red Sea. To ensure clarity and guest satisfaction, please review the following policies and guidelines before your trip.

Booking & Payment

  • A 50% deposit is required to confirm your trip. The remaining balance is due before departure.

  • We accept payments in EGP, EUR, USD, and GBP via online link or in cash at the marina.

  • All bookings are considered private unless explicitly noted as a shared trip.

Cancellation & Refunds

  • You may cancel your trip at least 48 hours before the scheduled departure for a full refund.

  • Cancellations made less than 48 hours in advance will result in a 50% fee.

  • In the rare event of sea closure, you will receive a full refund, regardless of notice period.

Pickup & Meeting Point

  • We do not provide hotel pickup or drop-off.

  • All guests must arrive at Al Mashrabiya Hotel Marina, Hurghada, at least 15 minutes before the scheduled time.

  • You can use Uber, local taxis, or your hotel’s limousine service to reach us.

Trip Duration

  • All tours are 4 hours by default.

  • You can request additional hours for an extra fee, subject to availability.

What’s Included

  • Bottled water, soft drinks, and a fresh fruit platter

  • Full use of snorkeling gear (masks and fins)

  • Life jackets, ladder, shower, shaded seating, and a sound system

  • A professional captain to guide your experience

What’s Not Included

  • Hotel transportation

  • Island entry tickets (prices range from €5–€50 depending on the island)

  • Meals (you may bring your own snacks or food)

Safety & Conduct

  • Guests are expected to follow the captain’s instructions at all times.

  • Non-swimmers must wear a life jacket; buoys are available upon request.

  • Please do not touch or feed marine life, and avoid stepping on corals.

  • Alcohol is discouraged on board. Smoking is allowed but not recommended.

  • Tipping is optional but appreciated for excellent service.

Photos & Personal Items

  • You may bring your GoPro or waterproof camera.

  • Our captain can assist with photos using your own device.

  • USB phone charging is available on request.

  • Please keep valuables to a minimum; we provide storage onboard.

Special Notes

  • Pets are welcome on private trips.

  • Wheelchairs are not supported due to the design of the boats.

  • We do not offer fishing or scuba diving activities.

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